|
AREAS OF RESPONSIBILITY (AOR)
Full responsibility for specific financial controls, TM training assignments, and the screening of prospective employees under the direction of the RGM.
Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviours in the restaurant.
To operate shift under mandatory SOPs and guidelines of the organization.
SUCCESS INDICATORS
APC, Up-selling, Suggestive Selling targets, COS, COSV performance, Recruitment Readiness of the store.
TMTS scores, 100% expert certification, No. Of cross-trained Team Members.
CMS check scores, CRM scores, CER scores. P/L and budgeted sales figures
WORK ACTIVITIES
Conduct briefings, share targets & updates with team members.
Assists in management of day-to-day operations by managing labour, counting inventory and supplies, and developing the restaurant team
Ensures that facility and equipment are maintained to company standards on a day-to-day basis
Supervises others efficiently and coordinates their work
Assists in management of day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team
Ensures health and safety compliances, and company safety and security policies are met
Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labour, reviewing financial reports, and taking appropriate actions
|
